  | 
											  | 
											  | 
										 
										
											  | 
										 
										
											
											| 
												
											 | 
											
											
												
													
														
															 Know your UIF rights 
																 
															 | 
															  | 
														 
														
															
																
																	
																		
																			  | 
																		 
																		
																			  | 
																			
																				
																					
																						
																							 | 
																							
																								
																									- 
																										
1. What is the Unemployment Insurance 
																												Fund? 
																										 
																										
																											The Unemployment Insurance Fund has been established to provide short-term 
																												relief to workers, subject to certain conditions, when they become unemployed, 
																												or are unable to work because of illness, maternity or adoption leave and also 
																												to provide relief to the dependants of deceased contributors.
																											 
																										 
																									 - 
																										
2. How is the money obtained to operate 
																												the Fund and pay benefits? 
																										 
																										
																											The Fund is being financed through the monthly contributions of employers and 
																												workers. Government is the underwriter of the Fund and is expected to provide 
																												financial assistance to meet shortfalls experienced during times of high 
																												unemployment.
																											 
																										 
																									 - 
																										
3. Should all workers contribute to the 
																												Unemployment Insurance Fund? 
																										 
																										
																											3.1 As from 1 April 2002 all workers who work for 24 hours or more per month 
																												must contribute to the Fund.
																												 
																												3.2 As from 1 April 2003, the Unemployment Insurance Act requires domestic 
																												workers and their employers to contribute to the Fund.
																												 
																												3.3 The following categories of workers are excluded from contributing to the 
																												Unemployment Insurance Fund:
																												 
																												• Workers who work less than 24 hours per month
																												 
																												• Public Servants as defined under Section 1(1) of the Public Service Act, 1994
																												 
																												• Workers in receipt of a monthly State Social Pension (old age pension), but 
																												excluding a disability or maintenance grant
																												 
																												• A worker who enters into an employment contract with an employer for the sole 
																												purpose of entering a learnership agreement as contemplated in section 18(2) of 
																												the Skills Development Act of 1998
																												 
																												• People who enter the Republic of South Africa for the purpose of carrying out 
																												a Contract of Service, Apprenticeship or Learnership within the Republic if 
																												upon termination thereof the employer is required by law or by the Contract of 
																												Service, Apprenticeship or Learnership, or by any other agreement or 
																												undertaking, to repatriate that person, or that person is so required to leave 
																												the Republic, and his/her employer
																												 
																												• Workers who are remunerated solely on a commission basis.
																											 
																										 
																									 - 
																										
4. Do you have to contribute to the Fund 
																												if you earn a high salary? 
																										 
																										
																											Yes, all workers, except those mentioned under point 3.3 above must contribute 
																												to the Fund. The Fund on an annual basis sets a maximum earnings levels for 
																												contributors. All those workers who earn above the maximum level will only 
																												contribute up to the maximum and when they become unemployed will then receive 
																												benefits at the rate of their income. This means that every worker from the 
																												lowest level to the company director must contribute to the Fund. .
																											 
																										 
																									 - 
																										
5. Must all employers contribute to the 
																												Fund? 
																										 
																										
																											5.1 All employers who employ any person and in return provide them with 
																												remuneration in either cash or in kind must register with the Fund as soon as 
																												they commence activities as an employer. It is the responsibility of the 
																												employer to register the business and make the necessary deductions from the 
																												remuneration of the workers. If the employer fails to do this there are severe 
																												penalties that will be applied in terms of the Unemployment Insurance 
																												Contributions Act, 2002. If any employer refuses to register with the Fund and 
																												does not want to make the deductions, workers are advised to contact the 
																												nearest office of the Department of Labour.
																												 
																												5.2 Employers are urged to comply with the provisions of the Act, as the Fund 
																												provides relief to their ex-workers who are left with limited means or no means 
																												of support due to their services being terminated.
																											 
																										 
																									 - 
																										
6. What is regarded as remuneration? 
																										 
																										
																											All monies received from the employer, The Fund provides relief to workers who 
																												are left with limited means or no means of support due to their services being 
																												terminated. whether in cash or in kind. This includes overtime and bonuses, and 
																												contributions must be based on this. In addition, all allowances that are 
																												received are regarded as remuneration. Examples of allowances are traveling 
																												allowances, entertainment allowances as well as food and accommodation 
																												allowances. More information on remuneration can be found in the EMP10 
																												guidelines for employers obtainable from the South African Revenue Service 
																												(SARS).
																											 
																										 
																									 - 
																										
7. How much should be contributed to the 
																												Fund? 
																										 
																										
																											A worker should contribute 1% of his/her monthly remuneration. In addition to 
																												the 1% that is paid by the worker, the employer also contributes 1% in respect 
																												of each worker in his/her employment. The total contribution that is paid is 
																												therefore 2%. For instance, if a worker earns R1 000 per month, the employer 
																												must deduct 1% of the R1 000 which is R10. In addition, the employer must pay 
																												R10 in respect of this worker who is in his/her employment. The total of R20 
																												must therefore be forwarded to the UIF or SARS whichever is applicable. 
																												Contributions must be deducted for the current month only and the employer is 
																												not allowed to deduct more than one-month's contributions. If the employer 
																												failed in the past to deduct monthly contributions, then 2% for arrear 
																												contributions is due by the employer and the worker is not supposed to 
																												contribute. 
																												 
																												A worker should contribute 1% of his/her monthly remuneration. In addition to 
																												the 1% that is paid by the worker, the employer also contributes 1% in respect 
																												of each worker in his/her employment. The total contribution that is paid is 
																												therefore 2%.
																											 
																										 
																									 - 
																										
8. When and how does the employer pay this 
																												contribution to the Fund? 
																										 
																										
																											8.1 The employer pays these contributions to the Fund before the 7th day of 
																												every month. Where the 7th day is not a "business day", payments must be made 
																												on or before the last "business day" prior to the 7th day. "Business day" means 
																												any day which is not a Saturday, Sunday or Public Holiday. For the purposes of 
																												paying contributions, those employers who are registered for tax purposes 
																												and/or the Skills Development Levy (SDL), must pay their contributions to SARS. 
																												The remaining employers must pay their contributions directly to the Fund. 
																												There are various methods of forwarding these contributions to the Fund. It can 
																												be by debit order (in which case the employer can arrange with his/her bank), 
																												by mail (that means posting the cheque or postal orders to the Fund), direct 
																												bank deposit, (see the Fund’s bank particulars at the end of this brochure), 
																												electronically through Internet Banking. Also refer to the addresses at the end 
																												of this brochure. Annual contributions
																												 
																												8.2 Employers may pay the total annual contributions provided that such amount 
																												is paid upfront.
																												 
																												8.3 The total contributions due must be made within the boundaries of a 
																												financial year or liability period and within seven days after the beginning of 
																												that financial year or liability period. "Financial year" or "liability period" 
																												means the period commencing on the first day of March in any year, or from the 
																												first day of liability providing such a date falls within a current financial 
																												year, and ending on the last day of February in the following year. The 
																												employer may not deduct the worker's share of the total contributions due 
																												"up-front".Deductions must still coincide with intervals of payment of 
																												remuneration. If it subsequently becomes known to the employer that any payment 
																												made was not due or payable, or was in excess of the amount due or payable, the 
																												employer must refund to the worker such amount or excess amount as has been 
																												deducted and overpaid by the employer, despite the amount not having been 
																												refunded to the employer by the Unemployment Insurance Fund. Such refunds must 
																												then be claimed from the Unemployment Insurance Fund on an annual basis and 
																												after the end of the relevant financial year applicable for annual payments 
																												only.
																												 
																												8.4 In the event of salary increases, this must be reconciled as soon as the 
																												salary increase takes affect and any difference between the amount due and 
																												already paid, must be corrected.
																												 
																												8.5 UI-7 forms are supplied to all active employers on a monthly basis except:
																												 
																												• if registration has been cancelled
																												 
																												• if registration has been flagged as an annual payer
																												 
																												• if registration has been flagged as a SARS payer.
																												 
																												8.6 If employers receive a SARS return form (EMP201), it means that they are 
																												required to submit their UIF contributions to SARS for periods from April 2002 
																												onwards. However, if they also receive UI-7 forms; this indicates that their 
																												accounts with the Fund have not been amended to reflect that they are paying 
																												their UIF contributions via SARS. The Fund should in these cases be advised of 
																												the 10-digit Pay As You Earn (PAYE) reference number in respect of their 
																												business, so that the necessary changes can be made to prevent the future 
																												dispatch of the UI-7.
																												 
																												8.7 Employers must also ensure that the UIF contributions are indicated on the 
																												EMP201 and that payments are forwarded to SARS. The Fund will not accept 
																												responsibility, or engage in any communication with SARS or employers in the 
																												event of penalties and/or interest being raised if payments are submitted to 
																												the Fund instead of to SARS.
																												 
																												8.8 To avoid unnecessary penalties and interest, employers must ensure that 
																												payments reach the Fund within the prescribed period, irrespective of whether a 
																												return form UI-7 was received. Employers must contact the Fund if they do not 
																												receive UI-7 forms on a regular basis or if they are receiving forms 
																												incorrectly.
																											 
																										 
																									 - 
																										
9. Should all employers complete and 
																												submit the UI-7 form, even if they pay electronically or annually? 
																										 
																										
																											9.1 All employers who are NOT required to pay contributions to SARS must 
																												complete and return the UI-7 form irrespective of the mode, frequency or place 
																												of payment. In the absence of a form, employers must provide the following 
																												basic information to prevent contributions received being allocated incorrectly 
																												or not at all:
																												 
																												• Place and mode of payment
																												 
																												• UIF reference number
																												 
																												• Period for which payment is made and the amount paid.
																												 
																												9.2 It is the duty of employers to calculate the amount due to the Fund. Forms 
																												indicating contributions payable will not be issued to employers.
																											 
																										 
																									 - 
																										
10. How does the Fund know from whom the 
																												contributions are being received? 
																										 
																										
																											10.1 The Fund has established an employer/worker database in which all the 
																												employment details of the workers are stored. It is the responsibility of the 
																												employer to send the details of all its workers to the Fund to update the 
																												database on a monthly basis or when there is a change in the details of the 
																												worker. The details of the workers are stored in the database and when the 
																												person becomes unemployed, the Fund can process the application without delay. 
																												It is therefore very important to ensure that employers send details of their 
																												workers to the Fund, in order to update the database.
																												 
																												10.2 The Fund has various methods available for employers to send their 
																												worker’s information to the Fund. This 6 includes sending the information 
																												manually (UI-19) to the Fund for employers who do not have electronic payroll 
																												systems. The UI-19 is the form to be used by employers to submit particulars of 
																												their workers to the Fund’s database. This form is available from the website 
																												as well provincial offices and labour centres of the Department of Labour. 
																												Commercial employers that have electronic payroll systems can send their 
																												information to the database electronically in the specified format to 
																												[email protected]. For details regarding the specified format please 
																												consult the specification document on the Website under the menu for Employers 
																												Info – Declaration Specification. Employers of domestic workers should complete 
																												the UI 19 form for domestic workers to be e-mailed to [email protected].
																											 
																										 
																									 - 
																										
11. Should all employers submit monthly 
																												declarations? 
																										 
																										
																											Yes employers should, including those that are required to pay their 
																												contributions via SARS. All employers must declare any changes in the 
																												particulars of their workers as soon as such changes occur. If changes occur on 
																												a monthly basis, then declarations must be submitted monthly
																											 
																										 
																									 - 
																										
12. Should employers who pay annually 
																												submit declarations? 
																										 
																										
																											Yes, once a year or in the event of As from 1 April 2003, theUnemployment 
																												Insurance Act requires domestic workers and their employers to contribute to 
																												the Fund. changes in the particulars of workers.
																											 
																										 
																									 - 
																										
13. How will the Fund know how much to 
																												pay you when you become unemployed? 
																										 
																										
																											13.1 The rate at which the benefits are payable is according to a sliding scale 
																												of between 38-58%.
																												 
																												13.2 Credits are given to the workers as they work and contribute to the Fund. 
																												The credits are earned as follows: For every six days that you work as a 
																												contributor, you receive one day’s credit subject to a maximum of 238 days. In 
																												order to qualify for the full 238 days credits, you must have worked as a 
																												contributor for at least four years.
																												 
																												13.3 The worker is regarded as having contributed to the Fund from the first 
																												day of employment to the day that his/her services are terminated. A notice 
																												period worked before termination of service is also regarded as a period in 
																												employment. However, it should be noted that in the case of domestic workers, 
																												they are only regarded as contributors as from 1 April 2003.
																												 
																												13.4 The Unemployment Insurance Amendment Act, 2003 is also addressing the 
																												situation of more than one employer for domestic workers and brings in a 
																												concept of partial unemployment for those workers with more than one employer.
																												 
																												13.5 The Act provides benefits to become payable when a worker’s income falls 
																												below a given level of what he/she was previously earning when employed by all 
																												households e.g. if a domestic worker works for three households and the total 
																												income is R 600,00 and she/he loses the income of one household of R 200,00 
																												she/he qualifies for benefits, since she/he now only earns R 400,00 having lost 
																												R 200,00 as income.
																												 
																												13.6 Only employment lost in the last six months from the date preceding the 
																												date of application will be considered when determining if the domestic worker 
																												is wholly unemployed or not. Again for domestic workers the date of the death 
																												of an employer will be considered as the date of unemployment. The amount of 
																												benefits paid shall be determined by the last declaration of the employer and 
																												in the absence of the declaration the claims officer shall determine the 
																												benefits based on the available documentary proof submitted to the claims 
																												officer.
																											 
																										 
																									 - 
																										
14 What happens if remuneration 
																												fluctuates/differs? 
																										 
																										
																											If the remuneration fluctuates/differs on a monthly or weekly basis, then the 
																												average remuneration over the last six months must be used to calculate 
																												benefits payable.
																											 
																										 
																									 - 
																										
15. What types of benefits are provided 
																												by the Fund? 
																										 
																										
																											The Fund provides five types of 8 benefits: • Unemployment benefits (Section 17) 
																												• Illness benefits (Section 22) • Maternity benefits (Section 25) • Adoption 
																												benefits (Section 28) • Dependants (Death) benefits (Section 31).
																											 
																										 
																									 - 
																										
16. Unemployment Benefits
																										 
																										
																											• Application for benefits must be made within six months of termination of 
																												service
																												 
																												• Benefits are paid from the date of application
																												 
																												• Benefits are only paid if unemployment lasts for more than 14 days
																												 
																												• Benefits are only payable if the employer terminates the services of the 
																												contributor. If the worker terminates his/her employment/ absconds, no benefits 
																												are payable, unless the termination can be deemed to be constructive dismissal
																												 
																												• Benefits are paid if the employer of a domestic worker dies
																												 
																												• Benefits are paid if the company becomes insolvent
																												 
																												• The contributor must be registered at his/her nearest labour centre as a work 
																												seeker in terms of the Skills Development Act, 1998, to qualify for 
																												unemployment benefits. The contributor must be capable of and available for 
																												work
																												 
																												• The contributor must report at times and at places that the claims officer 
																												determines for the purpose of signing the unemployment 9 Subject to credits, 
																												unemployment benefits can be paid to contributors to a maximum of 238 days in 
																												any period of four year. register
																												 
																												• The contributor must undergo training and vocational counseling if directed 
																												by the claims officer. If the contributor refuses without just cause to undergo 
																												training, the contributor will not be entitled to benefits
																												 
																												• Subject to credits, benefits can be paid to a maximum of 238 days in any 
																												period of four years.
																											 
																										 
																									 - 
																										
17. Illness Benefits 
																										 
																										
																											• Application for benefits must be made within six months that the worker ceases 
																												to work because of the illness
																												 
																												• Benefits are paid as from the date on which the worker ceases to work, 
																												because of illness
																												 
																												• A medical certificate should be submitted to support that the worker stopped 
																												working because of illness
																												 
																												• Benefits that are payable is the difference between what the employer pays 
																												and the rate that is prescribed in the benefit schedule of the Unemployment 
																												Insurance Act. When taking into account the amount paid by the employer and the 
																												amount prescribed in the benefit schedule, the total amount received should not 
																												exceed 100% of the normal remuneration that the person would have received if 
																												she/he remained in employment
																												 
																												• Benefits are only payable in respect of periods of illness lasting longer 
																												than 14 days
																												 
																												• Subject to credits, benefits can be paid to a maximum of 238 days in any 
																												period of four years.
																											 
																										 
																									 - 
																										
18. Maternity Benefits
																										 
																										
																											• An application for maternity benefits must be made at least eight weeks before 
																												childbirth or within six months after the birth of the child
																												 
																												• Benefits are payable to a female contributor during pregnancy, confinement or 
																												the period there after
																												 
																												• Benefits that are payable is the difference between what the employer pays 
																												and the rate that is prescribed in the benefit schedule of the Unemployment 
																												Insurance Act. When taking into account the amount paid by the employer and the 
																												amount prescribed in the benefit schedule, the total amount received should not 
																												exceed 100% of the normal remuneration that the person would have received if 
																												she/he remained in employment
																												 
																												• Subject to credits, benefits can be paid to a maximum of 121 days. An 
																												application for maternity benefits does not affect the contributor’s right to 
																												unemployment benefits. This means that the worker may still qualify to receive 
																												unemployment benefits should the worker become unemployed
																												 
																												• If there is a miscarriage or a stillborn child, then the benefits are paid 
																												for a maximum of six weeks after the miscarriage/still birth.
																											 
																										 
																									 - 
																										
19. Adoption Benefits 
																										 
																										
																											• The application for benefits must be made within six months after the date of 
																												the order for adoption has been issued by the competent Court
																												 
																												• The adopted child must be younger than two years
																												 
																												• Only one contributor of the adopting parents can apply for benefits
																												 
																												• The child must be adopted in terms of the Child Care Act, 1983
																												 
																												• The period not working must be spent caring for the child
																												 
																												• Benefits are payable from the date on which the Court grants an Order of 
																												Adoption
																												 
																												• Benefits that are payable is the difference between what the employer pays 
																												and the rate that is prescribed in the benefit schedule. Once again, when 
																												taking into account the amount paid by the employer and the amount prescribed 
																												in the benefit schedule, the total amount received should not exceed 100% of 
																												the normal remuneration that the person would have received if she/he remained 
																												in employment
																												 
																												• Subject to credits, benefits can be paid to a maximum of 238 days in any 
																												period of four years.
																											 
																										 
																									 - 
																										
20. Dependants (Death) Benefits 
																										 
																										
																											• The surviving spouse/life partner must apply for benefits within six months. A 
																												dependant child can apply for benefits if the surviving spouse/life partner has 
																												not applied within six months of the contributor’s death
																												 
																												• Benefits are payable to the surviving spouse or a life partner of a deceased 
																												contributor, when an application is made
																												 
																												• Application must be made on a prescribed form at your nearest labour centre
																												 
																												• Any dependant child under 25 years of age is entitled to benefits if there is 
																												no surviving spouse
																												 
																												• Subject to credits, benefits can be paid to a maximum of 238 days in any 
																												period of four years The benefits payable are equal to the unemployment 
																												benefits that would have been paid, if the contributor were still alive.
																											 
																										 
																									 - 
																										
21. When is a contributor not entitled to 
																												receive benefits? 
																										 
																										
																											• If the contributor is receiving a monthly State Social Pension (excluding a 
																												disability or maintenance grant). A monthly pension from the State refers to a 
																												grant given to the aged by the State in terms of the Social Assistance Act as 
																												amended
																												 
																												• If the contributor is receiving payment from the Compensation Fund for 
																												illness or injuries that caused the temporary or permanent unemployment of the 
																												contributor
																												 
																												• If the contributor is receiving benefits from any other unemployment fund or 
																												scheme established in terms of the Labour Relations Act
																												 
																												• If the contributor fails to comply with the provisions of the Unemployment 
																												Insurance Act
																												 
																												• If the contributor is suspended from receiving benefits because she/he has 
																												been working and collecting benefits or has committed fraud related to the UIF
																												 
																												• If the contributor has resigned from work.
																											 
																										 
																									 - 
																										
22. Dispute resolution
																										 
																										
																											22.1 The Unemployment Insurance Fund has established Regional Appeals Committees 
																												to deal with disputes in all the provinces. An aggrieved beneficiary can lodge 
																												an appeal by submitting a completed prescribed form (UI 12) by hand or 
																												registered post against a decision of the Commissioner or a claims officer in 
																												terms of section 37(1) to the Regional Appeals Committee at the respective 
																												labour The contributor must be registered at his/her nearest labour centre as a 
																												workseeker in terms of the Skills Development Act, 1998, to qualify for 
																												unemployment benefits. The contributor must be capable of and available for 
																												work. centres of the Department of Labour.
																												 
																												22.2 A person who is dissatisfied with the decision of the Regional Appeals 
																												Committee may refer the matter to the National Appeals Committee for final 
																												decision in terms of section 37(2) by physically submitting a completed UI 13 
																												form to 94 Church Street, Pretoria, 0001, or registered post to the 
																												Unemployment Insurance Fund, Pretoria, 0052 or by telefax to (012) 337-1893.
																											 
																										 
																									 - 
																										
23. What is the responsibility of an 
																												employer after the termination of the service of a worker? 
																										 
																										
																											• Form UI-19 or UI-19D must be completed and returned to the Fund or any of the 
																												Department of Labour’s offices
																												 
																												• Information of the relevant worker or workers will be updated to show the 
																												current status
																												 
																												• Failure to submit the UI-19 or UI-19D may cause delays with the processing of 
																												claims for unemployment or other benefits
																												 
																												• Advise ex-workers to approach the nearest office of the Department of Labour.
																											 
																										 
																									 - 
																										
24. How does an employer de-register with 
																												the Fund? 
																										 
																										
																											Employers can contact the Fund or any of the Department of Labour’s offices and 
																												request that the registration be cancelled. The UIF reference number and the 
																												date, on which liability ceased, must at all times be quoted. An updated UI-19 
																												must be submitted to the Fund on closure of business.
																											 
																										 
																									 - 
																										
25. How does an employer register a new 
																												business with the Fund? 
																										 
																										
																											• Registration of employers and workers can be done online via the website at 
																												www.labour.gov.za and selecting "UIF Homepage".
																												 
																												• Registration forms UI-8 and UI-8D (registration of employer) and UI-19 and 
																												UI-19D (registration of workers) can be downloaded from the website, or can 
																												also be obtained from the Fund or at any local office of the Department of 
																												Labour
																												 
																												• Completed forms need not be forwarded to the UIF for registration but can be 
																												handed in at any local office of the Department of Labour for finalisation, or
																												 
																												• Employers can also make use of the special fax facility by dialling 086 712 
																												2000
																												 
																												• Registration can be effected telephonically at (012) 337 1680
																												 
																												• Completed forms can be posted to the UIF, Pretoria, 0052. Please note that 
																												postage is payable on all postal articles mailed to the Fund.
																											 
																										 
																									 - 
																										
26. How long will this registration 
																												process take? 
																										 
																										
																											All registrations will be finalised within 48 hours of receipt of application 
																												forms.
																											 
																										 
																									 - 
																										
27. How will an employer know if his/her 
																												worker is registered with the Fund? 
																										 
																										
																											If a completed UI-19 form has been submitted in respect of workers in the 
																												employer's employment, confirmation of registration will be forwarded.
																											 
																										 
																									 - 
																										
28. Is a separate reference number 
																												allocated to workers? 
																										 
																										
																											A reference number is allocated to an employer and all the workers working for 
																												such an employer are "attached" to the employer’s reference number. In the 
																												event of queries, it is essential that the employer’s reference number as well 
																												as the worker’s ID number be quoted.
																											 
																										 
																									 - 
																										
29. If a business is already registered 
																												with the Fund can the same reference number be used to register a domestic 
																												worker? 
																										 
																										
																											No. The domestic worker should be If a domestic worker is employed by more than 
																												one employer each employer must register separately and ensure that the 
																												domestic worker is registered. registered separately.
																											 
																										 
																									 - 
																										
30. The following points should also be 
																												noted: 
																										 
																										
																											• The Unemployment Insurance Contributions Act, 2002 (Act No. 4 of 2002) defines 
																												a "domestic worker" as a worker who performs domestic work in the home of his 
																												or her employer and includes a gardener, person employed in the household as a 
																												driver of a motor vehicle and a person who takes care of any person in that 
																												home, but excludes a farm worker
																												 
																												• In terms of the aforementioned Act, domestic workers and their employers 
																												became liable to contribute to the UIF from 1 April 2003. Registration cannot 
																												be backdated
																												 
																												• Where one household employs more than one domestic worker, only one domestic 
																												employer registration is necessary
																												 
																												• If a domestic worker is employed by more than one employer each employer must 
																												register separately and ensure that the domestic worker is registered. The 
																												aforementioned also applies to agents or bookkeepers administering the affairs 
																												of more than one domestic employer
																												 
																												• Separate registrations are also required in cases where a commercial employer 
																												is also a domestic employer. Registration and payment of contributions of 
																												domestic workers may not be included in that of a commercial enterprise
																												 
																												• People employed by businesses that are run from private households are not 
																												regarded as domestic workers
																												 
																												• People employed by corporate entities as gardeners or cleaners in housing 
																												complexes are also not regarded as being employed in private households
																												 
																												• Companies, Close Corporations, Partnerships and any other Corporate Bodies 
																												are not domestic employers
																												 
																												• It is deemed fraud when beneficiaries who are receiving benefits return to 
																												work, but fail to inform the Fund about their new status and continue to draw 
																												benefits. 15
																											 
																										 
																									 - 
																										
31. Supporting documents to be available 
																												when workers apply for UIF benefits. Normal Benefits Maternity Benefits Illness 
																												Benefits 
																										 
																										
																											13-digit bar coded RSA ID or 13-digit bar coded RSA ID or 13-digit bar coded 
																												passport passport passport Banking details UI-2.8 Banking details UI-2.8 
																												Banking details U UI 19 (If applicable) A completed UI-2.7 (If applicable) UI 
																												19 (If applicabl A completed UI-2 Proof of registration as a work The 
																												application form UI-2.3 Doctor's medical seeker Doctors certificate for 
																												expected Amplifying medica date of confinement or after applicable) childbirth, 
																												the birth certificate Follow-up form UI-4 will be issued Follow-up form 
																												Adoption Benefits Dependants Benefits d RSA ID or 13-digit bar coded RSA ID or 
																												Applicant’s 13-digit bar passport passport Deceased's 13-digit RSA ID or bar 
																												coded RSA passport I-2.8 Banking details UI-2.8 e) A completed UI-2.7 form UI 
																												19 UI 19 (If applicable) form certificate The application form UI-2.4 Marriage 
																												certificate al Report (If Death certificate of the deceased (If applicable) 
																												contributor: (The application will not be considered with a foreign death 
																												certificate. Only South African burial order issued by Department of Home 
																												Affairs will be accepted) Certified copy of adopted child's Lobola letter (If 
																												applicable) birth certificate Certified copy of the adoption Birth certificate 
																												(Dependants/ order Baptism Certificate - if applicable Proof of schooling 
																												(Would apply to all dependants who are between the ages of 21 and 25) Affidavit 
																												(Life partner)
																											 
																										 
																									 - 
																										
32. All UIF applicants should always 
																												remember
																										 
																										
																											• To keep your 13-digit RSA-bar coded Identity Document (ID)/ passport safe
																												 
																												• To inform the claims officer if you resumed work while receiving UIF benefits 
																												at the same time
																												 
																												• That it is illegall to work and draw benefits at the same time
																												 
																												• To report at times and dates stipulated by the claims officer when advised to 
																												do so
																												 
																												• Not to make a false statement
																												 
																												• Not to wait until it is too late to apply for benefits
																												 
																												• Not to expect to receive any UIF benefits when you resign from employment
																												 
																												• Not to submit fraudulent applications for benefits
																												 
																												• Not to refuse without reason to undergo training and vocational counseling 
																												for employment
																												 
																												• Not to stay away and ignore the instructions of the claims offer.
																											 
																										 
																									 - 
																										
33. Contact details
																										 
																										
																											• Website details www.labour.gov.za then click on UIF
																												 
																												• UIF Bank details NB: All employers who are not required to register with SARS 
																												for PAYE or SDL purposes, must send their contributions directly to the 
																												Unemployment Insurance Fund. The UIF bank particulars can be used to deposit 
																												UIF contributions: Bank Account No Branch code Category
																												 
																												FNB 62052400547 25-31-45 (employers of domestic workers only)
																												 
																												FNB 51420056941 25-31-45 (commercial employers)
																												 
																												ABSA 4055481885 32-31-45 (all employers)
																												 
																												STANDARD 010032185 00-45 (all employers) BANK
																												 
																												NEDBANK 1454041560 14-54-05 (all employers)
																												 
																												NB: Always ensure that your UIF reference number is completed on the deposit 
																												slip when payment is made.
																											 
																										 
																									 - 
																										
34. Contact Addresses
																										 
																										
																											
																												34.1 SARS Physical Address:
																												 
																												South Africa Revenue Service (SARS) Pretoria Head Office 299 Bronkhorst Street 
																												Nieuw Muckleneuk 0181 
																												 
																												Postal Address: 
																												Private Bag X923 Pretoria 0001 
																												Tel: 012 422 4000 
																												34.2 Provincial Offices and Labour Centres 
																												UIF Head Office 
																											Tel: (012) 337 1700
																										  
																										
																											 
																											Provincial Office Eastern Cape East London Tel: (043) 701 300 
																											Labour Centres
																											 
																											Aliwal North Tel: (051) 6332633
																											 
																											Butterworth Tel: (047) 4910657
																											 
																											Cradock Tel: (048) 881 3010
																											 
																											Fort Beaufort Tel: (046) 6454686
																											 
																											Graaf-Reinet Tel: (049) 8922142
																											 
																											Grahamstown Tel: (046) 6222104
																											 
																											King William’s Tel: (043) 642 3401
																											 
																											Lusikisiki Tel: (039) 2531996
																											 
																											Maclear Tel: (045) 9321424
																											 
																											Mdantsane Tel: (043) 7613151
																											 
																											Port Elizabeth Tel: (041) 5065000
																											 
																											Queenstown Tel: (045) 8075400
																											 
																											Uitenhage Tel: (041) 9924627
																											 
																											Umtata Tel: (047) 532 5674
																										 
																										
																											 
																											Provincial Office Free State
																											 
																											Bloemfontein Tel: (051) 505 6200
																											 
																											Labour Centres
																											 
																											Bethlehem Tel: (058) 303 5293
																											 
																											Ficksburg Tel: (051) 933 2299
																											 
																											Harrismith Tel: (058) 623 2977
																											 
																											Koffiefontein Tel: (053) 205 0298
																											 
																											Kroonstad Tel: (056) 212 4471
																											 
																											Parys Tel: (056) 811 3043
																											 
																											Phuthaditjhaba Tel: (058) 713 0373
																											 
																											Sasolburg Tel: (016) 970 3200
																											 
																											Thaba Nchu Tel: (051) 873 2004
																											 
																											Welkom Tel: (057) 391 0200
																											 
																											Zastron Tel: (051) 673 1471
																										 
																										
																											 
																											Provincial Office Gauteng North
																											 
																											Pretoria Tel: (012) 309 5000
																											 
																											Labour Centres
																											 
																											Atteridgeville Tel: (012) 386 5114
																											 
																											Benoni Tel: (011) 747 9601
																											 
																											Bronkhorstspruit Tel: (013) 932 0197
																											 
																											Krugersdorp Tel: (011) 955 4420
																											 
																											Mamelodi Tel: (012) 805 5090
																											 
																											Nigel Tel: (011) 814 7095
																											 
																											Randfontein Tel: (011) 693 3618
																											 
																											Pretoria Tel: (012) 309 5050
																											 
																											Soshanguve Tel: (012) 799 7395
																											 
																											Springs Tel: (011) 362 6636
																										 
																										
																											 
																											Provincial Office Gauteng South
																											 
																											Johannesburg Tel: (011) 497 3000
																											 
																											Labour Centres
																											 
																											Alberton Tel: (011) 861 6130
																											 
																											Boksburg Tel: (011) 898 3340
																											 
																											Brakpan Tel: (011) 744 9000
																											 
																											Carletonville Tel: (018) 788 3281
																											 
																											Germiston Tel: (011) 345 6363
																											 
																											Johannesburg Tel: (011) 497 3163
																											 
																											Kempton Park Tel: (011) 975 9301
																											 
																											New Canada Tel: (011) 474 2468
																											 
																											Roodepoort Tel: (011) 766 2000
																											 
																											Sandton Tel: (011) 444 7631
																											 
																											Sebokeng Tel: (016) 988 2626
																											 
																											Vanderbijlpark Tel: (016) 981 0280
																											 
																											Vereeniging Tel: (016) 430 0000
																										 
																										
																											 
																											Provincial Office KwaZulu-Natal
																											 
																											Durban Tel: (031) 336 1500
																											 
																											Labour Centres
																											 
																											Durban Tel: (031) 336 1500
																											 
																											Dundee Tel: (034) 212 3147
																											 
																											Estcourt Tel: (036) 352 2161
																											 
																											Kokstad Tel: (039) 727 2140
																											 
																											Ladysmith Tel: (036) 637 3461
																											 
																											Newcastle Tel: (034) 312 6038
																											 
																											Pietermaritzburg Tel: (033) 342 9361
																											 
																											Pinetown Tel: (031) 700 2206
																											 
																											Port Shepstone Tel: (039) 682 2406
																											 
																											Prospecton Tel: (031) 902 1590
																											 
																											Richmond Tel: (033) 212 2768
																											 
																											Richardsbay Tel: (035) 789 3760
																											 
																											Stanger Tel: (032) 551 4291
																											 
																											Ulundi Tel: (035) 879 1439
																											 
																											Verulam Tel: (032) 533 5050
																											 
																											Vryheid Tel: (034) 980 8992
																										 
																										
																											 
																											Provincial Office Limpopo
																											 
																											Polokwane Tel: (015) 290 1744
																											 
																											Labour Centres
																											 
																											Ellisras Tel: (014) 763 216
																											 
																											Giyani Tel: (015) 8129041
																											 
																											Lebowakgomo Tel: (015) 633 6958
																											 
																											Louis Trichardt Tel: (015) 516 0207
																											 
																											Nylstroom Tel: (014) 7171046
																											 
																											Phalaborwa Tel: (015) 781 5114
																											 
																											Seshego Tel: (015) 223 1681
																											 
																											Polokwane Tel: (015) 290 1744
																											 
																											Potgietersrus Tel: (015) 491 5973
																											 
																											Tzaneen Tel: (015) 306 2600
																											 
																											Thohoyandou Tel: (015) 960 1300
																										 
																										
																											 
																											Provincial Office Mpumalanga
																											 
																											Witbank Tel: (013) 655 8700
																											 
																											Labour Centres
																											 
																											Barberton Tel: (013) 712 3066
																											 
																											Bethal Tel: (017) 647 2383
																											 
																											Carolina Tel: (017) 843 1077
																											 
																											Eerstehoek Tel: (017) 883 2414
																											 
																											Evander Tel: (017) 632 2295
																											 
																											Groblersdal Tel: (013) 262 3150
																											 
																											Kwamhlanga Tel: (013) 947 3173
																											 
																											Lydenburg Tel: (013) 235 2368
																											 
																											Middelburg Tel: (013) 283 3600
																											 
																											Mswazi Tel: (017) 8197632
																											 
																											Madonsela
																											 
																											Nelspruit Tel: (013) 753 2844
																											 
																											Piet Retief Tel: (017) 826 1883
																											 
																											Sabie Tel: (013) 764 2105
																											 
																											Standerton Tel: (017) 712 1351
																											 
																											Volksrust Tel: (017) 735 2994
																										 
																										
																											 
																											Provincial Office Northern Cape
																											 
																											Kimberley Tel: (053) 838 1500
																											 
																											Labour Centres
																											 
																											Calvinia Tel: (027) 341 1523
																											 
																											De Aar Tel: (053) 631 0952
																											 
																											Kimberley Tel: (053) 838 1500
																											 
																											Kuruman Tel: (053) 712 3952
																											 
																											Springbok Tel: (027) 718 1058
																											 
																											Upington Tel: (054) 331 1752
																										 
																										
																											 
																											Provincial Office North West
																											 
																											Mafikeng Tel: (018) 387 1800
																											 
																											Labour Centres
																											 
																											Brits Tel: (012) 252 3068
																											 
																											Christiana Tel: (053) 441 2120
																											 
																											Garankuwa Tel: (012) 702 4525
																											 
																											Klerksdorp Tel: (018) 464 8700
																											 
																											Lichtenburg Tel: (018) 632 4779
																											 
																											Mogwase Tel: (014) 555 5693
																											 
																											Mafikeng Tel: (018) 381 1010
																											 
																											Potchefstroom Tel: (018) 297 5100
																											 
																											Rustenburg Tel: (014) 592 8214
																											 
																											Taung Tel: (053) 994 1679
																											 
																											Temba Tel: (012) 717 7059
																											 
																											Vryburg Tel: (053) 927 5221
																										 
																										
																											 
																											Provincial Office Western Cape
																											 
																											Cape Town Tel: (021) 460 5911
																											 
																											Labour Centres
																											 
																											Beaufort West Tel: (023) 414 3427
																											 
																											Cape Town Tel: (021) 460 5082
																											 
																											George Tel: (044) 801 1201
																											 
																											Knysna Tel: (044) 382 3150
																											 
																											Mossel Bay Tel: (044) 691 1140
																											 
																											Bellville Tel: (021) 945 3827
																											 
																											Mitchell’s Plain Tel: (021) 376 1771
																											 
																											Oudtshoorn Tel: (044) 272 4370
																											 
																											Paarl Tel: (021) 872 2020
																											 
																											Somerset West Tel: (021) 852 2535
																											 
																											Vredenburg Tel: (021) 715 1627
																											 
																										Worcester Tel: (023) 347 0152 
																									
			 
			  
			
			 
			 |    |    | 
			  | 
			   |    |